Social Health Information Exchange

A Unifying Architecture for Integrating Healthcare and Social Determinants of Health Data

We connect previously siloed Social Care Referral apps, healthcare systems, social care providers (e.g. homeless shelters, medically tailored meals etc.) and government agencies across a trusted network of networks.

Benefits of SHIE

Right Data. Right Person. Right Time.

Data Driven Decisions

Empowers your staff by making data accessible across previously siloed program domains. Learn more about our 360° View.

AI Engine

Intelligent recommendations of services based on service eligibility criterion and client/patient needs and goals.

Automated Workflows

Supercharges staff capabilities by auto filling forms and workflows, so staff can focus on improving care and service delivery.

An Open Standards Approach Supporting Data Control & Ownership

Open City Labs Social Health Information Exchange (SHIE) includes a federated directory/network of networks, which supports over:

600 thousand

Care providers

2.6 million

Endpoints

7.9billion

Annual transactions

Amongst some of the networks supported, provider and endpoint data is crowdsourced across each of the systems/electronic health records and amongst others directory resource information remains under the sole ownership of the organization contributing the data and is only shared with authorized customers of that system.

Our open standards approach dramatically lowers your cost of interoperability. Just as procuring email software from Google allows you to email any provider of email (e.g. Microsoft, Yahoo etc.), by embracing and extending open standards you are only paying for the staff and systems belonging to your organization and you are accessing a network of networks supported by dozens of vendors.

Deployable across any cloud provider, including FedRamp Amazon Web Services and MongoDB infrastructure, our software was built with a comprehensive, multi-layered understanding of interoperability.

Trusted Network interoperability means that sound data governance starts with people. This means ensuring that the people accessing our Social Health Information Exchange are confirmed for who they say they are. We do this by identity proofing new users as part of an onboarding process and implementing robust, role based access control in alignment with federal and state laws and your internal policies and procedures.

Normalizing data with AI enables us to get the right data, to the right person, at the right time. The sophistication of our SHIE provides a wide variety of benefits for patients, clients and caregivers, the staff and organizations serving them and the communities they live in.

Why Us

An award winning company, our executive team plays leadership roles in the leading national standards groups, including:

The Gravity Project - assessing, diagnosing and delivering interventions to address the social determinants of health

Directory Search, Exchange and Verification - HL7 Patient Administration National Healthcare Directory & Human Services Data Specification (HSDS)

360x-SD - Social Determinants Closed Loop Referrals