Intake And Case Management

Case Management Tools Designed By Care Managers

At Open City Labs, we understand the challenges healthcare and social service providers face in managing patient information, coordinating care, and improving outcomes. That’s why we’ve developed a cutting-edge suite of tools tailored to revolutionize intake and case management processes. We leverage care managers to help design the system so that it feels intuitive and aids their work.

Tasks

Key Features of Our Case Management Technology

Intake Features

Simplify the onboarding process for both staff and patients/clients with features designed to save time, reduce errors, and enhance user experiences:

Assessments & Screening

Build custom intake forms that fit your organization’s specific needs. Gather critical data like demographics, health history, and social determinants of health seamlessly. Use existing screening tools or have yours built.

Autofill and E-Signature Integration

Eliminate tedious manual entry with autofill capabilities that pre-populate up to 95% of form fields using integrated data. Enable staff and clients to sign and assign forms electronically, ensuring a streamlined workflow from the start.

Case Management Features

Our platform goes beyond intake with robust tools to support effective care coordination and long-term case management:

Task Management Made Simple

Empower your team with task management tools that allow for easy delegation, progress tracking, and accountability. Assign tasks to staff or patients and ensure every step of the care plan is executed efficiently.

Longitudinal Case Tracking

Gain a comprehensive view of a client’s journey by tracking key life events and subscribing to updates on specific needs like food, housing, or health. Proactive monitoring and intervention improve continuity of care and outcomes.

Real-Time Data and Alerts

Stay informed with instant notifications about critical changes, such as patient health updates or referral statuses. Timely alerts empower providers to respond proactively and deliver patient-centered care.

Benefits of Open City Labs Case Management- The OCL Difference

Streamlined Workflows:

Reduce administrative burdens and free up valuable time for staff to focus on patient needs.
User-friendly interfaces to focus on what matters most - delivering exceptional care.

Enhance Coordination:

Promote collaboration across teams, ensuring every stakeholder has the information they need when they need it.
Leverage AI-powered integration for seamless data sharing, so teams are best equipped to help.

Improve Outcomes:

Through proactive care and timely intervention, Open City Labs helps organizations make a meaningful impact on their communities.
Aligning healthcare and social service teams to common goals.

Learn More

Discover how Open City Labs can transform your organization’s intake and case management processes today.