Open City Labs

Capabilities

Intake & Case Management

Streamline your workflow with tools designed by care managers, for care managers. From first contact through long-term case tracking — Navigator360° reduces administrative burden and keeps every team member aligned around the person.

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95%

Form field autofill from integrated data

50%

Reduction in staff time on referral management

26

Languages supported

Intake Features

Assessments & Screening

Build custom intake forms tailored to organizational needs. Gather critical data like demographics, health history, and social determinants of health. Use existing screening tools or have custom ones built to your workflows.

Autofill and E-Signature

Pre-populate up to 95% of form fields using integrated data from EHRs and prior intakes. Enable electronic signing and form assignment. Streamline the workflow from initial contact through completion.

Case Management Features

Task Management Made Simple

Delegate tasks with easy tracking and accountability. Assign to staff or patients. Ensure care plan execution without relying on manual follow-up or email chains.

Longitudinal Case Tracking

Monitor each client’s journey through key life events. Subscribe to updates on specific needs — food, housing, health — and enable proactive intervention before gaps become crises.

Real-Time Data and Alerts

Instant notifications about critical changes — patient health updates, referral status changes, and benefit enrollment milestones. The right person is informed at the right moment.

The OCL Difference

Streamlined Workflows

Reduce administrative burdens so care teams can focus on patient needs. User-friendly interfaces designed to support care delivery, not impede it.

Enhanced Coordination

Promote cross-team collaboration with shared information access. AI-powered integration enables seamless data sharing across the full care network.

Improved Outcomes

Enable proactive care and timely intervention. Align healthcare and social service teams toward common goals through a single, shared view of each client.

See intake and case management in action

Request a demo to see how Navigator360° simplifies workflows for care teams in clinical and social care settings.

Request a Demo